Customer Journey Maps
- On this two day course, Participants will learn about Lean Principles and Six Sigma and you will also learn the
practical applications of the core methods and tools used most of the time.
- This brilliant 2 Day workshop provides an in depth introduction to Lean Six Sigma.
Customer Journey Mapping is the process of creating a graphical representation of the
steps and stages a Customer goes through to experience a product or service.
This is a two day course to improve customer service. You will learn to use various discovery
and Customer journey Map tools.
When sucessfully certified with the Customer Journey maps participants may chose to futher their knowledge
by completeing the Yellow and Green belt courses.
Book your Course
Email us and let us know that you are interested. We will ring you back to arrange the dates.
Contact: Georges Van Cauwenbergh
Office: 046 95 75 706
Mobile: +353 86 795 7997